Living Room Furniture

Challenge：
Soaring FBA fees for large sofas and cabinets sharply reduced profit margins. Returns also became a major pain point, increasing reverse logistics costs and affecting store performance ratings.

Solution：
Lecangs LLC provided cost-effective fulfillment for oversized items. As a FedEx Global Top 50 customer, Lecangs enjoys highly competitive last-mile discounts, significantly reducing delivery costs. Additionally, Lecangs implemented optimized packaging (e.g., foldable, durable shipping boxes) to reduce dimensional weight charges. For returns, Lecangs deployed a professional after-sales team to provide 48-hour inspection, cleaning, and restocking processing, supported by a robust insurance and claims mechanism.

Result：
Total logistics costs decreased by approximately 25%, and return-related disputes dropped by over 60%. The client's store performance significantly improved, and order fulfillment stability during peak seasons was guaranteed.