Lawn Mowers
Challenge:
Standard carriers could not safely handle the delivery of high-value, heavy lawn mowers, posing risks of damage and delivery failure.
Solution:
Lecangs LLC provided a complete door-to-door solution with professional in-garage placement service. Lecangs' own fleet was equipped with specialized handling equipment to ensure goods were delivered safely and placed at the designated location. All goods were insured, with a warehouse legal liability insurance , providing end-to-end protection for the client.
Result:
Customer satisfaction (CSAT) reached 4.8/5. Repeat and referral rates increased by 15%. The client successfully established a reputation for premium product delivery through Lecangs' professional service.